Producing results with others  

Programme benefits

The ability to develop productive relationships and recognise the potential for conflict is an essential skill. The programme develops interpersonal skills to improve working relationships. This will reduce the incident of destructive conflict and assist in influencing others. The programme allows participants to identify different communication styles and improves their versatility in working constructively with others.

Objectives

By the end of the programme, participants will:-

• Identify the different styles of behaviour used when communicating
• Assess their own preferred style
• Recognise the style used by others
• Determine ways to manage the weakness of their own style
• Work more productively
• Resolve conflict more effectively

Methodology

This programme typically makes use of the following techniques:-

• Pre-course questionnaire
• Trainer led input
• Support and constructive feedback
• Group work and discussion
• Video support
• Personal development planning

Duration: One Day